Chilton Auto Body has been the San Francisco Bay Area's first choice for collision repair work for more than 40 years. Since 1969, the Chilton family has been taking care of the San Francisco Peninsula's auto body repair needs. We’re the experts so you don’t need to be. Our first location is located at 36 Front St. San Rafael, CA 94901, just west of I-101. (See the "Our Locations" page for the addresses for our other 3 locations.)

Auto Body Shop You Can Trust

Chilton Auto Body’s Mission Is: To provide superior quality and service to our customers every time. On this website, you can find all of the information needed to assure yourself that we will live up to that standard for your repair.

Our Qualifications mean "quality repair" for you.

On the “Our Qualifications” page you will find tangible evidence that we stand behind this promise. You will find testimonials and reviews from previous customers who needed auto body repair. They tell of their experience with Chilton Auto Body and how happy they were with the collision repairs and customer service.

You will also find the results of our Customer Satisfaction Surveys. We call every customer after the repairs are completed to make sure we exceeded their expectations. The score you see reported is the percent of those customers that felt so confident about us that they would refer their friends and family members to us. (You can see the actual survey questions and results.) We provide you with links to other internet pages where our customers have left reviews and ratings of our work and customer service.

We also display all of our technical certifications and associations. Excellent collision repair only comes through constant training on the latest auto body repair and paint technologies. Our staff has earned the most rigorous certifications of the collision repair industry. Because of that training, we can offer a written lifetime warranty on our collision repairs.

Part of our qualifications is that we are good citizens of the world and stewards of the environment. We tell you how we have been diligent at finding ways to use the most eco-friendly materials in the auto body industry and then handle them in a way that minimizes the impact on the environment. But we go further than that. We recycle aggressively, including the parts and packaging and the unused materials.

Last, we want you to feel at home at Chilton Auto Body, so we’ve included a brief history of our business, from its founding in 1969 to the present. And we’ve included a tour of the shop, so that you can see, in advance, the lengths we’ve gone to to create a comfortable and respectful environment for you and our employees.

Special Services means "extra help" for you

On the “Special Services” page you will find ways that we make the repair experience easier for you. No one anticipates an accident and no one is really prepared for the collision repair experience. We just thought doing some of these things would make it all go a little easier for you.

Chilton Auto Body has formed special relationships with both Enterprise Rent A Car and Toyota Rent A Car to make replacing your car easier while we’re repairing it. They will pick you up at the shop so you don’t have to arrange special transportation. They will also extend to you special “Chilton Auto Body” pricing. Let us help you make the arrangements.

We accept major credit cards, specifically: Visa and MasterCard. We also offer special financing through GE Financial’s CarCareOne program. It only takes about 3 minutes to be approved and it offers 90 days with zero interest. You can use this financing for the customer-pay portion of your repairs.

Finally on this page, you will find a full pictorial explanation of the auto body repair process and the auto insurance claims process. Thankfully, most of our customers don’t have a lot of previous experience with collision repairs. These sections can help you understand what is happening every step of the way.

Find Us Fast means "convenience" for you

The “Find Us Fast” page helps you see the easiest way to get to our location(s). It has Google maps and directions, as well as other information like fax number and hours of operation. The page also has quick contact information for each of our customer service staff.

In conclusion, we hope you find that the website has the answers to all your questions and puts you at ease that you’ll be in good hands at Chilton Auto Body.